Troubleshooting

Quick fixes for the things people ask about most.

My route isn't recording

  • Check Settings → Permissions → Location is Enabled. Pathium only records while you are recording.
  • Give the Ready to move? screen a moment outdoors so GPS can settle before you tap I'm Ready.
  • Indoors, or in a tunnel or dense forest, the signal can drop. The route resumes when it comes back, and gaps are marked in the activity's charts.

My steps or water widget shows the wrong day

Widgets start a new day on their own at midnight. Early in the morning a steps total may read 0 until Apple Health delivers your first steps. Open Pathium once to refresh everything. See Widgets for how often each one updates.

I don't see my heart rate

  • You need an Apple Watch or a paired heart-rate sensor, and Settings → Permissions → Apple Health must be Enabled.
  • Calories are estimated from the activity type, your weight, and duration unless an Apple Watch supplies measured energy. Set up your Profile in Settings so the estimate is as accurate as possible.

My plan didn't move to the next day

  • A Flexible plan waits for you. A day with real work in it stays until you finish it or tap Mark Day Complete. Missing a day never sets you back.
  • A rest day, or a day with only optional extras, passes by itself the next calendar day.
  • A Scheduled plan follows the calendar; missed days are listed so you can catch up.
  • Start Next Day Early on a Flexible plan jumps ahead once today is complete.

I closed the app in the middle of a workout

The next time you open Pathium it asks Recover Last Activity? with Save It, Discard, or Cancel. Save It keeps what you did up to that point.

Reminders or alarms didn't go off

  • Check Settings → Permissions: Notifications for reminders, Alarms for sleep and timer alarms.
  • A Focus or Do Not Disturb setting can silence notifications.
  • For sleep, make sure Pause Alarms is off and the schedule card for that day has Alarm on.

AI meal logging is dimmed

Apple's meal analysis needs a supported device on iOS 27. On other devices you can still log with Find Food, Scan Barcode, Log Manually, or Meals. Food AI Options in Settings lets you use your own provider key instead.

The voice sounds robotic

Pathium uses the best voice already installed on your iPhone. In iOS Settings → Accessibility → Spoken Content → Voices you can download an Enhanced or Premium voice, and Pathium will use it automatically.

I got a new phone

  1. On the old phone, go to Settings → Data & Backup and tap Create Full Backup. Save the file to iCloud Drive or AirDrop it to yourself.
  2. On the new phone, install Pathium and open Settings → Data & Backup → Restore from Backup.
  3. Re-enter any Food or AI API keys — backups never include them — and grant permissions again in Settings → Permissions.

Still stuck?

Settings → Support & Suggestions → Email Me opens a message to the developer. Describe what happened and what you expected, and include your iPhone model and iOS version.

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